McFadden Utilities is a family-run water utility and civil engineering contractor based in Hertfordshire. Tony McFadden started the business in 1980, and it has been in the family ever since. Today, Paul McFadden runs the company as Director, with the same approach Tony built it on: do the job properly, look after your people, and earn repeat work through results.
Over more than four decades, the business has grown from a small operation into a group covering utilities, plant hire, and property development. McFadden Utilities Limited is the core of the group, delivering water mains installation, repair and maintenance, reinstatement works, new connections, and specialist no-dig techniques across six counties.
The team works for water companies, Tier 1 civil engineering contractors, property developers, and local authorities. Most of the work comes through long-standing relationships, not tenders. Affinity Water, Balfour Beatty, and Skanska are among the clients who come back year after year.
McFadden is not a one-service contractor. The breadth of capability, from self-lay water and ICP electric connections through to tarmac reinstatement and plant hire, means clients get one contractor and one point of contact from start to finish. Paul calls it a full turnkey service, and it is exactly that.
It's a family business, and that's felt with the people who actually do the work, not a call centre.
Paul McFadden, Director
A family business in the truest sense. Founded by Tony McFadden in 1980 and run today by his son Paul, with a team of directly-employed operatives, supervisors, and engineers who have been with us for years.
Tony founded McFadden Utilities in 1980 and spent more than four decades on the tools, growing the business from a small water mains operation into the group it is today. His approach to the work was simple: do it properly, look after your people, earn repeat work through results. It's still the standard every member of the team is held to.
McFadden Utilities holds accreditations across the full scope of our work. These are not badges on a wall. They are independently audited standards that our clients require before we set foot on site.
Water Industry Registration Scheme. Accredited self-lay water provider.
National Electricity Registration Scheme. Independent connection provider.
Quality management systems.
Environmental management systems.
Occupational health and safety management.
Pre-qualification for public and private sector procurement.
Supplier qualification for the utilities sector.
Water Industry Approved Plumbers Scheme.
McFadden Utilities is based in Hertfordshire with our main yard near Brookmans Park. We also operate from a satellite yard at Heathrow for reinstatement teams, and from Affinity Water depots at Rickmansworth and Staines for digging crews.
We cover six counties as standard and will travel further for larger projects. Our teams know these areas well. Many of our operatives live locally and have worked across the same roads and networks for years.
Head office. Welwyn Garden City, Hatfield, St Albans, Enfield.
Inner and outer boroughs. Heathrow satellite yard.
Staines, Chertsey, Guildford and surrounds.
West Essex and borders.
Cambridge growth corridor and Peterborough.
Reading and the Thames Valley.
Our vision is to continually grow by providing first class service with a reputation built on trust. We aim to provide a quality delivery of service every time and have positive engagement with all our stakeholders throughout the process. Always prepared to learn and improve.
We are committed to providing quality cost-effective services for our stakeholders, making us the contractor of choice.
Understand the needs of our customers, clients, and workers and continually work to improve these relationships to retain existing customers and develop new ones through our reputation.
Have the ability to react and respond to the rapidly changing work environment through a directly employed and highly motivated labour force, alongside company-owned and maintained plant.
Keep the family ethic of the company as we continue to grow. Our workers are our biggest asset. Allow staff to grow and develop into the best versions of themselves through training and mentoring.
Provide a safe, physical and emotional, working environment for our staff and stakeholders with a culture of openness and honesty.
McFadden Utilities is part of a wider group of businesses, all family-owned and all run from Hertfordshire.
Our in-house plant and transport division. A fully company-owned fleet of utility spec vans, mini diggers, grab lorries, suction excavators, and small plant. All vehicles are tracked and TfL compliant with 5-star Direct Vision Standard cameras. Having our own plant means we do not rely on third-party hire and can mobilise quickly.
The original development arm of the business, covering design and build, new builds, and refurbishments. Tony McFadden Developments draws on the group's civil engineering and utilities expertise to deliver residential and commercial property projects.
Whether it is a new water connection, a mains repair, or a full reinstatement programme, we are one call away. No call centres, no account managers. Just the people who do the work.
Phone: 01707 648 420
Email: [email protected]