McFadden Utilities is a WIRS-accredited self-lay provider and water utility contractor based in Hertfordshire, delivering new build utility connections for property developers across London and the South East for over 40 years. We specialise in the water side of a developer’s utility package: self-lay water mains, service connections, main laying, and leak detection.
We work directly with Thames Water Developer Services and Affinity Water Developer Services on developer schemes. That means we already know your water company’s design approvals, adoption requirements, chlorination and pressure testing standards, and specification for materials and depths. If you are a housebuilder or commercial developer dealing with any of those three water companies, the approvals path runs smoother when your SLP already has that relationship in place.
On the water side, we self-deliver the full turnkey package: initial design submission through to chlorination, pressure testing, final connection, and adoption by the water company. On the electric side, we handle the civils scope (trenching, ducting, chambers, substation bases, backfill, and reinstatement) to the standard required by any cable-pulling ICP or DNO. We do not offer gas or fibre connections. What we do offer is a water utility contractor who delivers the water side and water-adjacent civils to a single programme, a single point of contact, and a single set of accreditations.
The programme risk developers worry about with water connections is usually the water company's timeline. We self-lay to your programme, not theirs.
Paul McFadden, Director
Our six-county patch (Hertfordshire, London, Surrey, Essex, Cambridgeshire, and Berkshire) covers the Affinity Water and Thames Water supply areas, plus the Heathrow and M25 development corridors. We’ve been family-run since 1980, and over four decades of water infrastructure work is what gives us the working-knowledge edge on water company approvals and specification. For larger schemes we travel further across the South East.



The services housebuilders, commercial developers, and land promoters use us for most. Water-led, with electric civils scope available alongside.
WIRS-accredited self-lay water mains and service connection installation for new developments. Onsite and offsite. Full turnkey from design submission through to chlorination, testing, and adoption.
→New water main installation for larger developments, site reinforcement, and mains diversion. HDPE and ductile iron to water company specification.
→Individual plot connections, retrofit connections, and water supply connections for commercial developments. Liaison with your water company from application to commissioning.
→Pre-handover leak detection and acoustic surveys on developer-installed infrastructure. Catch issues before adoption and protect your defects liability period.
→Trenching, ducting, chambers, and substation bases for the civils scope of new electricity connections. NERS accredited, currently being re-assessed.
→From our Hertfordshire depot we cover six counties across the Affinity Water and Thames Water supply areas, plus the Heathrow and M25 development corridors. Our teams know the local water company specifications, approval processes, and reinstatement standards in every area we cover. For larger schemes we travel further across the South East.
The questions housebuilders and property developer procurement teams ask us most.
We handle the water side of your new build utility connections: self-lay water mains and service connections, main laying, new water connections, and leak detection. On the electric side we cover the civils scope (trenching, ducting, chambers, substation bases) for any cable-pulling ICP or DNO. Full turnkey, family-run, over 40 years in the water infrastructure business.
We have direct working relationships with Affinity Water and Thames Water, regularly work alongside their developer services teams on self-lay schemes, main laying, and new connection applications. That means we already know the design approval process, adoption requirements, chlorination and pressure testing standards, and material and depth specifications for each of the three. For developers building in Hertfordshire, London, Surrey, Essex, Cambridgeshire, or Berkshire, your water company will almost certainly be one of these three.
Three main advantages. First, programme control. The water company works to their schedule, and on a busy development that can cost you weeks. A self-lay provider works to your programme. Second, cost. Self-lay is usually cheaper than asking the water company to design and install the same infrastructure. Third, a single accountable contractor for the water side of your build, rather than coordinating the water company separately from your other trades. Once the infrastructure is installed, the water company inspects and adopts it, so the end result is identical.
Yes. We handle the Section 51 agreement, design submissions to the water company, technical audits, and all the approval correspondence on the developer’s behalf. Our direct working relationships with the likes of Affinity Water and Thames Water mean approval cycles tend to run faster than if the developer is approaching them cold. Over 40 years of water infrastructure work means we know what each company will and won’t accept on specification before the drawings go in.
No. We are a water-specialist utility contractor, plus civils-scope electric. We do not offer gas connections, gas mains, fibre connections, or fibre civils. For gas and fibre on a new development you will need a separate contractor or a full multi-utility provider. We are happy to sequence our water and electric civils work alongside your gas and fibre contractors to minimise programme clashes.
For developer self-lay work, the headline accreditation is WIRS (Water Industry Registration Scheme), administered by Lloyd’s Register (LRQA). This is the accreditation your water company requires before they will accept self-lay installation on their network. We also hold WIAPS (Water Industry Approved Plumbers Scheme), NERS for self-lay electric civils (currently being re-assessed), ISO 9001, 14001, and 45001, Constructionline Gold, Achilles (ID 00019964), NRSWA accreditation for highway works, and Cyber Essentials.
Self-lay makes sense from around 5 plots upwards, which is where the cost and programme advantages over the water company start to materialise. We have the crews, plant, and approvals experience to handle small estate self-lay through to multi-kilometre main laying and reinforcement schemes on large housing developments, commercial parks, and mixed-use schemes. If your development is smaller than that, new water connections (individual plot connections and commercial supply connections) is often the better service to ask us about.
Hertfordshire (our home county), London, Surrey, Essex, Cambridgeshire, and Berkshire as standard. Our main yard is in Hertfordshire, with satellite operational bases at Heathrow and Affinity Water depots at Rickmansworth and Staines. For larger schemes we travel further across the South East and nationally.
This varies by scheme size and complexity, but on most developments self-lay shortens the water infrastructure programme by weeks rather than days. The main reason is scheduling flexibility. We book in around your groundworks and roads programme, rather than slotting into the water company’s queue. Design and approval time is similar either way, because the water company still signs off the design and adopts the finished infrastructure, but install, test, and commissioning time is typically faster.
Once the water mains and service connections are installed, pressure tested, and chlorinated, the water company inspects the work against their specification and the originally approved design. Once they are satisfied, they adopt the infrastructure, which means they take on long-term ownership and maintenance. From that point the water connections are indistinguishable from any other infrastructure on the water company’s network. We manage the adoption process and hand over all test certificates, as-built drawings, and approval correspondence to the developer at sign-off.
From a single plot water connection to a multi-phase housing development, we welcome the conversation. Over 40 years of water utility experience. Family-run since 1980. One phone call away.
Phone: 01707 648 420
Email: info@tonymcfadden.co.uk